Multi-Platform Engineering Support for Denka
Company Background
D
enka, a global leader in chemical manufacturing, operates with enhanced efficiency and strategic planning capabilities following a successful digital transformation.
Current Scope of Engagement BJIT currently provides end-to-end support for Denka’s key platforms under a single, integrated AMS contract.
Current Scope of Engagement BJIT currently provides end-to-end support for Denka’s key platforms under a single, integrated AMS contract.
Technology Stack
Wireframes
| Area | Challenges | Improvements |
|---|---|---|
| Client Support | Responses were slow, workflows interrupted, manual effort high, and ticket volume significant. | Responses are quick, workflows run smoothly, training is provided, and ticket volume is minimal. |
| Anaplan | Frequent issues, required manual fixes, and data flow was fragmented. | Systems are automated and models are redesigned for reliable, dynamic data flow. |
| OutSystems | Platform was unstable and usability was limited. | Platform is stable, user-friendly, and supports seamless customer interaction. |
| AWS DSN Core | Data processing was inefficient, slow, and costly. | Optimized for faster performance, greater reliability, and cost efficiency. |
| SAP & Coupa | Feature updates were risky and irregular, limiting critical financial and operational processes. | Features implemented safely and systematically, enhancing core automation for sensitive financial workflows. |
| RPA | Bots frequently failed, manual work persisted, and ticket volume was high. | Bots are optimized, processes automated, and ticket volume significantly reduced. |
| Area | Enhancements |
|---|---|
| Anaplan | Models improved; functions modified to process data dynamically; outputs align with business processes without requiring workflow changes; flexible, easy-to-understand dashboards. |
| Coupa | Long-standing duplicate invoice issue resolved; processes streamlined to reduce manual effort. |
| SAP | Bank data transfer automated from SAP to Coupa; no manual intervention required; critical financial workflows improved. |
| RPA | Outdated and unworkable bots fixed; new bots implemented; client issues minimized; processes now smooth and reliable. |
| AWS | Data transformation steps optimized; Lambda functions enhanced for faster, accurate, and reliable processing. |
Client Impact
Conclusion
BJIT’s engineering support was crucial to Denka’s digital transformation, building a modern, insight-driven ecosystem that improved efficiency and set the stage for future growth and innovation.
BJIT’s multi-platform engineering support enabled Denka to streamline operations and planning. With strong data integration and frameworks, Denka built a scalable, reliable digital infrastructure.
